Delivery

Our working days are Monday to Friday, excluding Bank Holidays.

Lifesize Standees

USA – shipped via DHL – 3-5 working days Canada – shipped via DHL – 5-7 working days UK – shipped via DHL – 1-2 working days (UK mainland) – (UK addresses outside the mainland 1-3 working days) Australia – shipped via DHL – 2-4 working days

*Please note that due to the ongoing pandemic crisis we have seen an increase in delivery times especially to international territories. *On international orders the customer may be required to pay import/duty fees.

Mini Standees –

USA – shipped via USPS – 3-5 working days – Continental USA*

Masks – (untracked service)

USA – shipped via USPS – 3-5 working days – Continental USA*

International postage – Please note that this is an untracked service. Please allow up to two weeks to receive your item before contacting us for non-delivery.

*Please note that due to the ongoing pandemic crisis we have seen an increase in delivery times especially to international territories.

Returns

At Snap we are only interested in 100% customer satisfaction.
If you are in any way dissatisfied with your purchase then please contact us to allow us to resolve the issue prior to leaving feedback.
We can accept a return on a total of one, only, item if you have just changed your mind within 14 days of delivery. This does not affect your statutory rights.

Returns are payable by the customer
Returns of items that are damaged must be brought to our attention within 3 days of delivery.